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Can I cancel my Self Exclusion/Time Out?

We are not able to cancel any self-exclusion or time-out, and your account will remain closed for the selected duration.

If you have selected to close your account with a time-out, your account will automatically reopen after the closure duration has expired.

If you have selected to close your account with a self-exclusion, you cannot cancel the self-exclusion during the selected duration; however, you must contact our customer support team after the period ends to discuss reopening your account.

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Lottoland South Africa (Pty) Ltd. (Reg No: 2017 / 270162 / 07) is a licensed bookmaker with the Western Cape Gambling and Racing Board, under bookmaker license number 10185705. Manufacturers license number 10185706. Original licenses issued on 07/11/2017.

LOTTOLAND SUPPORTS RESPONSIBLE BETTING. No person under the age of 18 years permitted to gamble. Lottoland South Africa is licenced by the Western Cape Gambling and Racing Board. National Responsible Gambling Programme toll free counselling line 0800 006 008 or WHATSAPP HELP to 076 675 0710. Winners know when to stop.

Maximum Payouts *EuroMillions & EuroMillions Go! maximum payout EUR 50 million applies from 1 August 2026.

Lottoland is committed to supporting Safer Gambling. Underage gambling is an offence.

Lottoland South Africa | Online lotto, casino and sports betting